Tuesday, February 16, 2010
Corporate Paradox
ICT just finalized their merger with Sykes. I left ICT Group before the merger was completed. I will be joining a new call center and will be setting it up from scratch. Surely all learning I've had will put to use. A big dreamer I am, I'm trying to sort things out now as to what really MATTERS. I am now into thinking BIG but initiating small actions, baby steps, one right thing at a time and certainly all those BIG things I've been envisioning are sure to happen. I will start with new ideas and new way of thinking.
Think BIG, do small steps at a time is a new paradox in the call center industry which I'm certain to include in my mantra. =)
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I found this article really engaging and insightful. The clarity in explanation and depth of content is impressive. It’s always great to come across such quality work. Keep sharing more like this!"
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